David Schweidel

Frontiers: Supporting Content Marketing with Natural Language Generation

Marketing Science

December 17, 2024

2022

Advances in natural language generation (NLG) have facilitated technologies such as digital voice assistants and chatbots. In this research, we demonstrate how NLG can support content marketing by using it to draft content for the landing page of a website in search engine optimization (SEO). Traditional SEO projects rely on hand-crafted content that is both time consuming and costly to produce...

The role of slant and message consistency in political advertising effectiveness: evidence from the 2016 presidential election

Quantitative Marketing and Economics

December 17, 2024

2022

We explore the relationship between the content of political advertising on television and ad effectiveness. Specifically, we investigate how slant – the extremeness of the message –...

How consumer digital signals are reshaping the customer journey

Journal of the Academy of Marketing Science

David A. Schweidel, Yakov Bart, J. Jeffrey Inman, Andrew T. Stephen, Barak Libai, Michelle Andrews, Ana Babić Rosario, Inyoung Chae, Zoey Chen, Daniella Kupor, Chiara Longoni & Felipe Thomaz

February 19, 2022

Marketers are adopting increasingly sophisticated ways to engage with customers throughout their journeys. We extend prior perspectives on the customer journey by introducing the role of digital signals that consumers emit throughout their activities. We argue that the ability to detect and act on consumer digital signals is a source of competitive advantage for firms. Technology enables firms to collect, interpret, and act on these signals to better manage the customer journey. While some consumers’ desire for privacy can restrict the opportunities technology provides marketers, other consumers’ desire for personalization can encourage the use of technology to inform marketing efforts. We posit that this difference in consumers’ willingness to emit observable signals may hinge on the strength of their relationship with the firm. We next discuss factors that may shift consumer preferences and consequently affect the technology-enabled opportunities available to firms. We conclude with a research agenda that focuses on consumers, firms, and regulators.

Measuring the Impact of Product Placement with Brand-Related Social Media Conversations and Website Traffic

Marketing Science

December 17, 2024

2019

Incorporating direct marketing activity into latent attrition models

Marketing Science

December 17, 2024

2013

When defection is unobserved, latent attrition models provide useful insights about customer behavior and accurate forecasts of customer value. Yet extant models ignore direct marketing efforts. Response models incorporate the effects of direct marketing, but ...

Online product opinions: Incidence, evaluation, and evolution

Marketing Science

December 17, 2024

2012

Whereas recent research has demonstrated the impact of online product ratings and reviews on product sales, we still have a limited understanding of the individual's decision to contribute these opinions. In this research, we empirically model the individual's decision ...

Portfolio dynamics for customers of a multiservice provider

Management Science

December 17, 2024

2011

Multiservice providers, such as telecommunication and financial service companies, can benefit from understanding how customers' service portfolios evolve over the course of their relationships. This can provide guidance for managerial issues such as customer ...

Understanding service retention within and across cohorts using limited information

Journal of Marketing

December 17, 2024

2008

Service churn and retention rates remain central as constructs in marketing activities, such as valuation of service subscribers and resource allocation. Although extant approaches have been proposed to relate service churn to external factors, such as ...

A bivariate timing model of customer acquisition and retention

Marketing Science

December 17, 2024

2008

Two widely recognized components, central to the calculation of customer value, are acquisition and retention propensities. However, while extant research has incorporated such components into different types of models, limited work has investigated the kinds of ...

AI Art: What Should Fair Compensation Look Like?

June 28, 2024

US House Passes Tiktok Ban Bill, Goizueta Expert on TikTok Algorithm Safety and Proposed Ban for Media

March 13, 2024

The U.S. House today passed a federal bill to ban TikTok and it now moves to the Senate. President Biden said he would sign a potential bill that bans the social media platform.

Goizueta Business School Professor David Schweidel has done extensive research on the impact of social media.

Super Tuesday and Biden’s State of the Union Address - Emory University’s Goizueta Business School Experts Available for Interview

February 29, 2024

It's going to be a busy week in America when it comes to politics.

And if you're covering - we have experts who can help with any of your questions or stories.

AI and Shopping

December 18, 2023

The internet has completely changed how we shop and now artificial intelligence (AI) is changing how we decide what to purchase. AI platforms have created tools to help people find the perfect gift for someone special. The technology helps brands to better learn about their customer and suggests products that fit to that customer.

Holiday Season is Almost Here and Goizueta Business School has Holiday Experts Ready to Help

October 30, 2023

The holidays are the difference between operating in the red and operating in the black for many retail businesses. The Goizueta Business School has experts who can provide insight and expertise on a wide range of stories.

Finding Truth among the Tweets. Our expert weighs in on the role social media has during war.

October 18, 2023

With the Israel-Hamas war raging on, social media provides a source of information for many individuals to stay up to date. Across platforms there are reliable sources but there are also those with an agenda to spread false truth, blatant lies and sew doubt with doses of 'mis' and disinformation.

AI-Generated Content is a Game Changer for Marketers, but at What Cost?

February 6, 2023

Goizueta’s David Schweidel pitted man against the machine to create SEO web content only to find that providing an editor with bot-generated content trounces the human copywriter every time. Good news for companies looking to boost productivity and save cash, he says. But could there be other hidden costs?

Unattainably Perfect: Idealized Images of Influencers Negatively Affect Users’ Mental Health

June 20, 2022

Playing dirty in 2020 – but does negative advertising actually work in elections?

October 27, 2020

2020 has been a historic year – on so many fronts. And as the summer of an election year approaches – soon we will be inundated with speeches, policies, promise and advertisements for what might be the most hotly contested and divisive election on record.

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Stuck on holiday gifts? What happened when I used AI to help with Christmas shopping

USA Today

December 1, 2023

I admit it. I have never been great at coming up with gift ideas. I do not have that gift, so to speak, of knowing exactly what someone would like without asking or I worry that they’ll want to return what I ultimately pick. Occasionally, I have hit a home run picking up on an idea for the perfect gift

Why Spirit Halloween memes may be the brand’s best friend

Fast Company

October 6, 2023

The digitally altered memes have become a tradition that not-so-subtly promotes the chain of Halloween pop-up shops.

Actors on strike call for limits on artificial intelligence

Yahoo News

July 18, 2023

Your favorite shows and movies are on hold as actors and writers from New York to L.A. to here in Atlanta, are on strike.

Generative AI Has an Intellectual Property Problem

Harvard Business Review

April 7, 2023

Generative AI, which uses data lakes and question snippets to recover patterns and relationships, is becoming more prevalent in creative industries. However, the legal implications of using generative AI are still unclear, particularly in relation to copyright infringement, ownership of AI-generated works, and unlicensed content in training data. Courts are currently trying to establish how intellectual property laws should be applied to generative AI, and several cases have already been filed. To protect themselves from these risks, companies that use generative AI need to ensure that they are in compliance with the law and take steps to mitigate potential risks, such as ensuring they use training data free from unlicensed content and developing ways to show provenance of generated content.

Politicians and Fashion Designers Increasingly Team Up to Benefit Both Sides

Women's Wear Daily

October 5, 2022

Such alliances inevitably have some overlap with their respective audiences, but more often than not there is the opportunity to attract new people for both sides. David Schweidel, a marketing professor at Emory University’s Goizueta Business School, said, “It goes both ways. The politician who is partnering with the designer already has their core following. But this is another way to reach a broader audience that they might not have that direct access to.”

Negative rhetoric ramps up ahead of midterm elections

News Nation

October 21, 2022

Emory University Marketing Professor David Schweidel has researched the effectiveness of negative political advertising and says the trend of negative ads and language goes back at least a decade. The negativity, he said, just works, and it reflects a divided country. “If I scare you, if I come out and say, ‘if you don’t do this, this is where we’re heading, it’s going to be a really bad place’ — If I can trigger that fear in you, that’s more likely to get you to act,” Schweidel said.

The Big Question: Could Peloton Sue Over Its ‘And Just Like That’ Appearance?

The New York Times

December 11, 2021

"Think of product placement as an alternative form of advertising," David Schweidel, a professor of marketing at Emory University Goizueta Business School, in Atlanta, says. In recent years, companies have been seeking out product-placement agreements more than ever, he says. The increased use of streaming platforms means viewers are seeing fewer commercials, driving companies to make greater use of product-placement deals to promote themselves.

Brands Are Invading Your Favorite Streaming Shows And Movies, Whether You Realize It Or Not

Forbes

July 25, 2021

“If I’m starting to cobble together my viewing experience as a series of streaming services, I potentially don’t get exposed to traditional television advertising anymore,” Emory University marketing professor David Schweidel told Bloomberg recently. “So product placement becomes the way of cutting down the cost associated with production when you don’t have advertising to support you.”

LeBron James’s ‘Space Jam’ Spurs Stampede of 200 Product Tie-Ins

Bloomberg

July 16, 2021

Whether all these deals pay off for Warner Bros. or its partners remains to be seen. Movie tie-ins can provide big benefits to sponsors, if not the studios, according to David A. Schweidel, a marketing professor at Emory University’s Goizueta Business School. The studio doesn’t reveal the terms of its arrangements. "I wouldn’t say that you can expect to draw new viewers to the movies with these partnerships,” Schweidel said in an email. “But, for the brands, these partnerships can be successful tools at attracting the attention of moviegoers.”

Oprah and CNN: AT&T is merging media business with Discovery

ABC News

May 17, 2021

David Schweidel, a business professor at Emory University, questioned whether consumers will be better off with the deal. “If I do decide to cut the cord and I need three to five services to get what I had before, that bill could easily approach what I was paying for cable before,” Schweidel said. “This may end up hurting consumers.”

Emory Professor Says Warner Media Spin Off May Not Be Good for Cord Cutters

iHeartRadio

May 16, 2021

Featuring David Schweidel

Sam Adams, Budweiser Join Krispy Kreme in Branded Vaccine Promo Trend

Morning Brew

April 12, 2021

If red, white, and blue-blooded beer brands feel comfortable putting out vaccine PSAs...why don’t more brands go all-in?

Would the Krispy Kreme Vaccine Card Promo Work for Your Brand?

Morning Brew

March 24, 2021

If much of your customer base has political views against vaccination, a vaccine card promo could hurt brand trust more than help it.

Why do negative political ads work?

WXIA

December 2, 2020

Some viewers complain, but experts say negative ads drive voters to the polls.

Runoff Elections in Georgia Expected to Spur Unprecedented Ad Spend Blitz

AdWeek

November 9, 2020

Two Senate seats are up for grabs, with control of Congress at stake

How Privacy Regulations Will Push Brands to Target Smaller, More Dedicated Groups of Consumers

AdWeek

August 20, 2019

The landscape is shifting quickly with regards to consumer data privacy. GDPR led to fines being levied against British Airways and Marriott for data breaches. Google has also been hit with penalties under the new regulations. With a maximum penalty of 4% of a company’s global revenue, this could result in multi-billion-dollar penalties for large tech companies like Google and Facebook.

What Marketers Can Learn From Consumers’ Social Media and TV Habits

AdWeek

May 20, 2019

Social media and television viewing make strange bedfellows.

To Fix Facebook, Start With Separating the Community and Data Aspects

AdWeek

May 15, 2019

This isn’t the first time the platform made headlines, and it certainly won’t be the last

Futurity

Futurity

April 5, 2019

Marketers have feared that social media distracts viewers from commercials and minimizes their impact. But this research found the opposite. “Social shows” are more beneficial to advertisers because commercials that air in those programs generate more online shopping on the advertisers’ websites.

Factual, or Warm and Fuzzy? Why Choosing the Right Words Matters

Knowledge@Wharton

January 29, 2019

People use words to communicate what they think, feel and believe. But for social psychologists, words can do far more than convey one’s thoughts and emotions.

Republican attacks take aim at non-white congressional candidates

The Guardian

October 11, 2018

Negative campaign advertisements are as familiar in US elections as door-knocking and yard signs. But as the 2018 midterm election campaign pulls into its homestretch, Republican attacks in two congressional races happening 3,000 miles apart have triggered alarm bells for targeting non-white candidates in an apparent effort to highlight their “otherness”.

How Social Media Platforms Foster Hatred, Violence

GPB

November 2, 2018

We spoke with David Schweidel, professor of marketing at Emory University, about the problem with social media echo chambers. In response to demands to shut down Gab after the Pittsburgh shooting, the site tweeted, "Words are not bullets and Gab isn't going anywhere." Schweidel discussed where the responsibility should lie when preventing violent hate speech online.

Does negative political advertising actually work?

phys.org

June 4, 2018

The study "A Border Strategy Analysis of Ad Source and Message Tone in Senatorial Campaigns," which will be published in the June edition of INFORMS journal Marketing Science, is co-authored by Yanwen Wang of the University of British Columbia in Vancouver; Michael Lewis of Emory University in Atlanta; and David A. Schweidel of Georgetown University in Washington, D.C.

Encouraging TV Binge Watching May Backfire On Advertisers

NPR

December 16, 2015

VEDANTAM: Well, Wendy Moe at the University of Maryland and David Schweidel at Emory University, Steve, they analyzed television binge watchers. It's actually difficult to measure whether when you're watching television you're paying attention to the ads or not. So what Moe and Schweidel did was they analyzed television binge watching on the Hulu platform. People are watching television on a computer. There are ads that show up. And they attract about 10,000 viewers - 100,000 viewing sessions. And the researchers analyzed how willing people were to engage with the ads. Here's Moe...

Statistical model uses transaction attributes to better target marketing resources

PhysOrg

August 10, 2015

Braun collaborated on development of the customer valuation model with David A. Schweidel, associate professor of marketing in the Goizueta Business School at Emory University, and Eli Stein, a statistics undergraduate at Harvard University when the study was conducted and the paper written. Braun said the research is the first to identify and quantify how differences in the interactions of customers with a firm affect the long-term value of the customer relationships...

Spring semester brings new programs, events across the university

Emory News Center

February 2, 2015

New books: David Schweidel, an associate professor of marketing at Goizueta Business School, looks at the present in identifying trends of the future. For example, presently, marketers have troves of data on customers. The goal for the future? Identify more ways to utilize the data in decision making (“Profiting from the Data Economy”)...

Synergy Or Interference? How Product Placement In TV Shows Affects The Commercial-Break Audience

Forbes

September 8, 2014

In research just published in Marketing Science, my colleagues David Schweidel of Emory University and Natasha Foutz of the University of Virginia and I began to explore whether such synergies exist. Specifically we examined how product placement might affect the audience for subsequent ads in a number of cases. These included a perfect match, which is when the same product features in both the placement and the ad, e.g. the judges on American Idol drink Coke and then a Coke advertisement is shown in a subsequent commercial break...