Roberto C. Goizueta Leadership Certificate

How many of us have experienced stress and anxiety over the past year that impacted our relationships? You are not alone. How many of our close friends and colleagues have experienced losses that resulted in emotional distress? The focus of this program on Emotional Intelligence (EQ) is to learn to identify, use, understand, and manage emotions in an effective and positive way. A higher EQ helps individuals to communicate better, reduce their anxiety and stress, defuse conflicts, improve relationships, empathize with others, and effectively overcome life’s challenges.

Organizations survive or fail based upon the decisions of their leaders. Every day, you make many decisions, from the seemingly unimportant to those that could determine the very survival of the business. By matching decisions with the tools and frameworks best suited to solve them, you can analyze the underlying dynamics of an organizational issue in order to quickly and effectively resolve it. This interactive live online short course will provide you with insights into the psychology, physiology, and sociology of decision making, so that you can evaluate both your role in and your responsibility for the decision-making process to deliver better outcomes yourself and your organization.

In the Goizueta Executive Women’s Leadership Forum, you’ll examine the power of storytelling, develop a personal leadership narrative, and discover how you can leverage your own story to drive your organization’s culture, strategy, and direction. Join your peers in this dynamic program to discover the role executive narrative plays in leading organizations and inspiring high-performing teams.

Learn to master effective negotiation strategies that can be applied in an array of business environments. Begin to feel more confident making tough decisions within the realm of bargaining, gain the ability to close deals more effectively, and enhance your overall negotiation skill set.

This course is also about using social capital to implement organizational change. The protagonist in this course takes and active role in managing networks to get things done. The key challenge is how to work with other people to make change happen. You create value through coordinating your personal contacts to diverse groups in an organization, coordinating employees within and between functional groups, and coordinating activities across organizations. This course is an introduction to using social network theory and analysis to effect this coordination and create value.

Gain insights for solving messy, unstructured challenges with no clear “right answer”. You will emerge with expertise managing the process of problem solving in a structured manner, from framing the problem to communicating a compelling case for action.