When Monika Chadwick joined Northside Hospital in 2013, its whole business model was changing. The hospital was taking on physician practices, and she found herself working on deals and acquisitions. "I realized," she says, "that I needed a formal background in business to make better decisions."
Prior to enrolling in the Evening MBA program, Monika acknowledges, "I would be the person not tempted to speak up in a work setting." The class experience — brainstorming solutions, making group decisions under pressure — has made her a much more confident employee.
She puts the hard and soft skills learned in the program to the test daily — for instance, being very intentional about framing problems and building a plan for addressing them. Says Monika, "I can offer my employer a strong financial case for decisions that I make, which has resulted in more autonomy. I work with a highly inclusive team I value, and the leadership courses here demonstrate how to motivate others and keep a team functioning well."
Monika is passionate about "getting health care access where it needs to be" — in short, making it the business of healthcare to serve the customer.