Biography

Tian Chan completed his PhD in Management at INSEAD Business School, Fontainebleau, France (2016). Previously he was leading technology and operations development projects at PSA International. His research interests are new product development, design management, operational innovation, service management, and empirical operations.

Education

  • PhD in Technology and Operations Management
    INSEAD
  • MS in Management Science and Engineering
    Stanford University
  • BS in Mechanical Engineering
    University of California, Berkeley

Innovation: Should it always be a team sport?

October 28, 2020

Conventional wisdom has it that innovation is very much a team sport. To create a breakthrough innovation that is vastly more successful than its predecessors, you need to prioritize teams over the individual.

Managing style and product design

July 30, 2018

Mobile phones look very different now than they did ten years ago. With access to all of the design patents available from the US Patent & Trademark Office (including ones from products in the telecommunications industry), Tian Heong Chan, assistant professor of information systems & operations management, and coauthors Jürgen Mihm (INSEAD) and Manuel E.