Executive MBA, 2016

Rini Fredette

SVP Contact Center Operations, PSCU


Rini was already in a leadership role at PSCU when she came to Goizueta to pursue her Executive MBA but she was looking for an edge to advance her career further. The thought leadership in the program, by both Goiuzeta faculty and EMBA students, was a key to her continued success.

"The level of knowledge and skill within the cohort is incredible, adding to the large diversity of thought and perspective," Rini says. "This diversity of thought is invaluable to the overall learning experience."

Rini was able to apply class learnings immediately and saw a shift in how she was identifying new opportunities for her company.

She says, "In a very short time, the types of conversations I had with my management team significantly changed. I consider the business we are in, how we can improve, and have identified additional innovative revenue streams that would benefit our customers."