July 28, 2022
Google and Samsung. Nike and Foot Locker. Mobileye and Tesla. Partnerships are critical in business, yet 50 to 60 percent fail. Goizueta Professor Sandy Jap joins to discuss frenemies in business, the common pitfalls of partnering, and how to preserve alliances in a competitive and dynamic environment.
Atlanta Business Journal
April 7, 2020
Those acts of community service, could pay off after the pandemic.
November 19, 2019
When Walt Disney Co. launched its new streaming service last week, it had a key partner: Amazon.com Inc.
Many consumers connected to Disney+ through the tech giant’s Fire TV digital media players. And Amazon Web Services helped deliver Disney’s movies and TV shows to viewers through its cloud-computing network. But Amazon is also Disney’s streaming competitor -- one of many so-called frenemies in the burgeoning market for online TV.
Women in the Academy and Professions
May 22, 2019
In this regular feature, we hear from women academics and professionals about their lives, their faith, and the way it all intersects. Pull up a chair and join us as we chat with marketing professor Sandy Jap.
November 1, 2017
Despite corporate interest in M&As as a growth strategy, research indicates that financial returns on such deals often fall short of expectations.
February 15, 2016
Navigating Business Relationships and the Challenges of “Frenemization”
January 20, 2016
Marketing professor and author Sandy Jap will be one of the featured speakers at Furniture/Today’s upcoming Bedding Conference, set for May 10-12.
Jap, a professor of marketing at the Goizueta Business School at Emory University, will look at changing buying trends in the overall retail marketplace and in mattress industry, which includes the rise of online retailers. Her address is titled, “It’s not what consumers want to buy, it’s about how they buy.”...
Emory News Center
January 12, 2016
New book: Sandy Jap, professor of marketing, is the author of "Partnering with the Frenemy: A Framework for Managing Business Relationships, Minimizing Conflict, and Achieving Partnership Success" (Pearson FT Press, Dec. 21, 2015). Jap's research focuses on helping to anticipate, prevent and solve the problems that lead close professional relationships to implode — applicable to businesses, nonprofits, government agencies, and any other group whose success depends on ongoing external partnerships...
Atlanta Business Chronicle
January 1, 2016
Most people go into business with the idea of being friends, but if strains occur that test their relationship, it’s not hard for those one-time “friends” in business to become “frenemies.”
While it might seem logical to launch a new venture with someone you get along with, that closeness can actually be a drawback, says Sandy Jap, a professor of marketing at Emory University and author of Partnering with the Frenemy.
Emory 404 Newsletter
March 1, 2016
Business relationships fail more often than they succeed. Enter Sandy Jap, an expert in interorganizational relationships, whose research spans industries and organizations in both profit and nonprofit spaces.
November 27, 2013
Sandy Jap, a professor of marketing at Emory’s Goizueta Business School, said trend analysis from the last few years showed an increasing number of people were shopping online post-Thanksgiving feast.
“These brick and mortar retailers are trying to match what’s happening online,” Jap said...
The Washington Times
October 28, 2013
“Part of this is growing demand on the part of customers, but a greater factor is likely the competition from online stores,” said Sandy Jap, a marketing professor at Emory University’s Goizueta Business School. “The past few years we have seen a growing number of holiday sales move online, as customers increasingly demand to be able to shop on their terms. When major retailers choose to open earlier, it puts pressure on other bricks-and-mortar retailers to follow suit.”...
February 11, 2021
Even before the pandemic hit, Sandy Jap, Sarah Beth Brown professor in marketing, Ryan Hamilton, associate professor of marketing, and former Goizueta Business School dean, Tom Robertson, were perplexed at how little academic research existed regarding returns. “Instead of viewing returns as a nuisance and an added cost, they are an opportunity to engage with customers and build brand loyalty,” explained Robertson, currently the Joshua J. Harris professor and professor of marketing at the Wharton School of the University of Pennsylvania, academic director, Jay H. Baker Retailing Center at Wharton, and the executive director of the Wharton-INSEAD Alliance. “Returns are part and parcel of the new retail landscape. This has been exacerbated by the strong uptick in online.”