Richard Metters

Richard Metters
Associate Professor of Operations Management
Information Systems & Operations Management Area
Email: Richard_Metters@bus.emory.edu
CV: Download CV
Phone: 404-727-1635
Fax: 404-727-2053

Goizueta Business School
Emory University
1300 Clifton Road NE
Atlanta, Georgia 30322 USA

Biography

Rich Metters joined the Goizueta Business School in 2001. He has also been on the faculty of Vanderbilt University and Southern Methodist University. Prior to his academic career he worked for Citibank, Bank of America, and Crocker Bank. His research interests concentrate on service sector operations management, the offshoring of services, and inventory management.

Publications

Areas of Specialization

  • Service Operations
  • Offshoring Services
  • Inventory Management

Professional Memberships and Activities

  • Production and Operations Management Society
  • INFORMS
  • Associate Editor: Decision Sciences Journal, Interfaces
  • Editorial board member: Production and Operations Management, Journal of Operations Management, Journal of Service Research, Service Business

Academic Background

Ph.D., Operations Management, University of North Carolina - Chapel Hill, 1993
MBA, Duke University, 1989
B.A., Economics, Stanford University, 1982