

Goizueta Business
School
Emory University
1300 Clifton Road NE
Atlanta, Georgia 30322 USA
Rich Metters joined the Goizueta Business School in 2001. He has also been on the faculty of Vanderbilt University and Southern Methodist University. Prior to his academic career he worked for Citibank, Bank of America, and Crocker Bank. His research interests concentrate on service sector operations management, the offshoring of services, and inventory management.
Ph.D., Operations Management, University of North Carolina - Chapel Hill, 1993
MBA, Duke University, 1989
B.A., Economics, Stanford University, 1982